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The K1 Tower is one of the most sustainable office buildings in Graz. Our office is easy to reach by public transport, bicycle, or car, is air conditioned, and offers plenty of parking spaces.
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Imagine working having to work with the problems and bugs of a product you cannot influence every day. That's not the case here. LearningSuite is fast, reliable, and highly valued by our customers.
No ticketing systems and legacy backends from the 90s. Instead, modern technology across the entire stack. We use the latest tools and apply AI in smart ways so you can work as efficiently as possible and avoid repetitive tasks.
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LearningSuite is software that allows our customers to build their own learning platform in their own branding and train employees, customers, or coaching participants.
In less than three years, we have transformed the e learning market with the simplest and at the same time most powerful learning platform for coaches and companies.
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LearningSuite does NOT rely on external funding. We are founder led, highly profitable, growing steadily, and able to offer secure jobs even in uncertain times.
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We mainly work from our office in Graz and intentionally focus on in person collaboration. However, we offer 2 days of home office per week.
Our approach is to work together in an environment that encourages open exchange, fast decisions, and real collaboration.
Bei uns bist du nur ein paar Schritte von den Kollegen aus der Produkt-Entwicklung oder der Geschäftsführung entfernt, so werden Themen schnell geklärt.
Our customers include leading entrepreneurs, coaches, and service providers. With the support of our team, their processes and teams become more efficient.
Our support team is regularly mentioned in five star reviews and is a key reason many customers choose LearningSuite. You feel this appreciation every day while chatting with customers or during onboarding calls.
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Customers are successful entrepreneurs who appreciate our products and services.
Low-price customers who are outrageous and vent their emotions on customer service.
Stable product that is actively developed and optimized, with few to no bugs.
Sales communicates cleanly and makes no unrealistic promises.
Product that “works” and is sold bluntly without further development. Lots of bugs.
Best AI models that support your work intelligently and effectively. Ongoing optimizations.
Clean project management, best help desk tool, quick decision making.
Customer service must regularly live up to the promises made by the sales team.
Owner-managed and self-financed with high profit margins.
Healthy growth. Not a “grow-at-all-costs” mindset. Focus on margins and efficiency.
AI is brainlessly trying to remove jobs, regardless of whether it works well or not.
Investor dependency or growth pressure due to financial bottlenecks.
Unclean processes, long decision-making processes with multiple levels of management.
“Grow-at-all-costs” mindset, with which you take on high risks and speculate on the future.
“At LearningSuite, we build our own SaaS products with the ambition to set new standards. No client projects. No agency work. Just software used by hundreds of thousands of people every day that delivers real value.”
LearningSuite is now the leading learning platform in the German speaking market. Powerful in its capabilities, clear in its usability, and intentionally simple in its design. Every feature is built with one goal. To make learning easier, more efficient, and better.
More than 1,500 companies and over 600,000 users already work with LearningSuite. This growth is no coincidence. It is the result of consistent product development, high technical quality, and a clear focus on the best customer experience.
LearningSuite is only the beginning. Under our holding SeekInnovation, we develop additional software products with a clear goal. To actively shape the European software landscape.
We believe in high quality European solutions built with modern technologies, strong security standards, and full GDPR compliance. Our goal is to build software that not only works but can be trusted for the long term.
Compared to many other roles, you experience success quite quickly. It is great to receive feedback both internally and directly from customers.
Senior IT-Customer-Agent
We can only consider applicants who can work locally in our office in Graz. Regardless of whether you're an introvert or a team player, we have a place for every personality.
We believe that personal collaboration leads to the best performance. This is not possible if part of the team is working fully remotely. Our team mainly works in our office, however we do still offer 2 days of home office per week.
Submit your application directly through the form in the job listing.It only takes a few minutes.
If your application looks like a good fit, we will reach out for a short phone call to clarify a few initial questions.
Next, we schedule a short introductory meeting of about 20 minutes via video call on Google Meet.
Each position includes a short practical skill check.It is prepared as a compact course inside LearningSuite.
If the skill check is a good fit, we invite you to a personal interview at our office.
If we both decide to work together, we officially welcome you as a new member of the team.
Selina & Nina manage everything related to your application.If you have questions or need more information, feel free to reach out to them.
