LearningSuite Intelligence is an AI system for learning platforms and customer portals. It combines an AI Concierge, AI Agents, and Member Properties into one intelligent system that answers questions, guides users through processes, and personalises content.
Most learning platforms still work the same way at their core: Login, courses, videos, PDFs, and maybe a few quizzes. The content is there. The knowledge is there. But the moment a customer or employee gets stuck, friction begins.
The problem isn't a lack of knowledge, but a lack of support exactly when it's needed.
AI Concierge provides guidance across your entire platform. AI Agents support users with specific tasks. Member Properties provide the data foundation for true personalisation. Together, they create a system that actively supports your users.
Your platform-wide AI assistant. It answers questions, finds relevant content, explains lessons, and gives users guidance at any time based on your knowledge.
Specialised assistants for specific tasks. They guide users step by step through processes, forms, or coaching, helping them complete tasks instead of simply providing information.
Member Properties provide the context for personalised responses and individual user experiences. This enables AI Concierge and AI Agents to understand the person behind the question.
Co-founder Florian Gerstner shows you in just a few minutes how the Concierge, Agents, and Member Properties form an intelligent system.
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LearningSuite Intelligence uses your content as its knowledge base. Text, lessons, documents, videos, and video transcripts are processed and made available to the AI system.
It does not generate generic answers. Instead, it responds based on your content, your methods, and your tone of voice. The system intelligently searches your knowledge and identifies relevant connections.
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Imagine if every member could ask a question at any time and instantly receive an accurate answer based on your knowledge. That is exactly what the AI Concierge provides.
The AI Concierge is like a digital version of your support team, or in many cases, even a digital version of yourself.
It does not rely on generic internet knowledge. Instead, it answers using your content, lessons, videos, documents, and expertise.
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BEFORE
The user leaves the lesson, searches through modules, or contacts support. While waiting for an answer, valuable learning time is lost, and the learning flow is interrupted.
NOW
The user asks AI Concierge. It finds the right lesson, answers the question instantly, and points to the source, all without leaving the platform.
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While AI Concierge answers questions, AI Agents guide your members step by step through specific tasks. They explain content, ask follow-up questions, and provide immediate feedback.
They appear exactly where support is needed, inside lessons, hubs, or pop-ups. Instead of simply reading content, users actively apply what they learn.
This transforms static lessons into interactive learning experiences. Your members stay in the flow, make faster progress, and reach their goals with greater confidence.
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AI only becomes truly helpful when it can remember people. Member Properties permanently store information, from goals and progress to form responses.
This makes every interaction more personal and more relevant. LearningSuite Intelligence understands where each member is in their journey and which content or next steps make the most sense.
Member Properties can be completed by members, managed by your team, or created automatically through external systems and the API. This data is available throughout LearningSuite.
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Before
Individual onboarding calls with clients and manually creating video transcripts for recruitment ads.
Now
AI automatically checks the recruitment data and generates matching video transcripts for ads using Member Properties.
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Clients understand content faster, complete tasks immediately, and receive personalised feedback based on your knowledge.
Clients get answers faster, are guided through processes, and complete tasks independently without additional support.
New employees find answers, understand processes, and receive guidance without waiting for colleagues.
You decide which information AI Concierge and AI Agents can access. By default, no personal data is shared with AI models. Only the context you explicitly choose to provide is used.
During the first 30 days after launch, the LearningSuite founders personally support every customer. Twice a week, they host live sessions showing you how to use LearningSuite Intelligence effectively and get the most from the new AI features.
They enable personalized AI responses, tailored content, automations, and recommendations. This means your AI does not have to start from scratch with every conversation.
